REVRCEL AI CHAT ASSISTANT

1. Acceptance of Terms

1.1 Agreement to Terms

By accessing, using, or interacting with the Revrcel AI Chat Assistant (the "Service," "Chat Assistant," or "AI Chat"), you ("User," "you," or "your") agree to be legally bound by these Terms of Service and Disclaimer ("Terms," "Agreement," or "Terms of Service"). This Agreement constitutes a legally binding contract between you and Revrcel, LLC, together with its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, partners, medical consultants, technology providers, and assigns (collectively, "Revrcel," "Company," "we," "us," or "our").

1.2 Age and Capacity Requirements

By using this Service, you represent and warrant that you are:

• At least eighteen (18) years of age;
• Legally competent to enter into binding agreements under applicable law;
• Not prohibited from using this Service under any applicable laws or regulations;
• Accessing this Service for your own personal, non-commercial use or for legitimate business inquiry purposes.

1.3 Binding Effect

Your use of the Service, including but not limited to initiating a chat session, submitting questions, receiving responses, or browsing information provided through the Chat Assistant, constitutes your acceptance of and agreement to comply with these Terms. If you are using this Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Nature of the AI Chat Service

2.1 Automated AI System

The Revrcel Chat Assistant is an artificial intelligence-powered automated software system.

The Chat Assistant utilizes large language model technology to generate responses based on its training data and programmed parameters.

2.2 Informational Purposes Only

The Chat Assistant is designed solely to:

• Provide general information about Revrcel's products and services;
• Answer frequently asked questions about peptide therapies in general terms;
• Guide users toward scheduling consultations with licensed physicians;
• Assist with navigation of Revrcel's offerings;
• Provide educational content about wellness and peptide science.

2.3 Limitations of AI Technology

You acknowledge and understand that:

• AI systems generate responses probabilistically, not deterministically;
• AI responses may contain errors, inaccuracies, omissions, or outdated information;
• AI cannot verify the accuracy of its own outputs;
• AI lacks the ability to understand individual medical circumstances, health history, or personal context;
• AI technology has inherent limitations and may produce unexpected, inappropriate, or incorrect responses;
• AI may occasionally generate information that appears authoritative but is factually incorrect ("hallucinations");
• The Chat Assistant cannot replace human judgment, medical expertise, or professional consultation.

3. No Medical Advice Disclaimer

3.1 NOT MEDICAL ADVICE

3.2 No Doctor-Patient Relationship

No doctor-patient relationship, provider-patient relationship, or any form of healthcare provider relationship is created between you and Revrcel, its medical director, consulting physicians, or any other party through your use of the Chat Assistant. Interaction with this Service does not establish care, create a duty of care, or give rise to any professional obligations.

3.3 General Information Only

All information provided through the Chat Assistant is general in nature and:

• Is not tailored to your individual health circumstances, medical history, or personal situation;
• Does not take into account your specific medical conditions, medications, allergies, or contraindications;
• Cannot assess your fitness for any particular treatment, therapy, or intervention;
• Does not constitute a prescription, treatment plan, or medical recommendation;
• Should not be relied upon for making healthcare decisions.

3.4 Consult Qualified Healthcare Providers

Only a licensed physician who has conducted an appropriate examination and review of your medical history can provide medical advice specific to your situation.

4. FDA and Regulatory Disclaimers

4.1 FDA Disclaimer

4.2 Educational and Research Purposes

Information about peptides and related compounds provided through this Service is for educational and informational purposes only. Discussion of peptides, their mechanisms, potential effects, or applications does not constitute:

• A claim of therapeutic efficacy;
• A promise of specific results or outcomes;
• Medical advice or treatment guidance;
• An endorsement for any off-label or unapproved use.

4.3 Regulatory Variability

The regulatory status of peptides and related compounds may vary significantly by jurisdiction, including between U.S. states and internationally. You are solely responsible for:

• Understanding and complying with all applicable laws and regulations in your jurisdiction;
• Determining the legality of purchasing, possessing, or using any products;
• Obtaining appropriate prescriptions and medical oversight as required by law.

4.4 Prescription Requirements

All peptide products offered by Revrcel require a valid prescription from a licensed physician. The Chat Assistant cannot and does not:

• Issue prescriptions;
• Authorize the dispensing of medications;
• Substitute for the prescribing physician's independent medical judgment;
• Override or modify physician orders or recommendations.

5. Limitation of Liability

5.1 MAXIMUM LIMITATION

This includes but is not limited to:

• DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES RESULTING FROM YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SERVICE;
• DAMAGES RESULTING FROM ANY INFORMATION, CONTENT, OR RESPONSES PROVIDED THROUGH THE SERVICE;
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES RESULTING FROM HEALTH OUTCOMES, ADVERSE REACTIONS, MEDICAL COMPLICATIONS, OR PERSONAL INJURY;
• DAMAGES RESULTING FROM ANY DECISIONS MADE OR ACTIONS TAKEN BASED ON INFORMATION PROVIDED BY THE CHAT ASSISTANT;
• DAMAGES RESULTING FROM ERRORS, OMISSIONS, INACCURACIES, OR OUTDATED INFORMATION IN CHAT RESPONSES;
• DAMAGES RESULTING FROM SERVICE INTERRUPTIONS, DELAYS, TECHNICAL FAILURES, OR SYSTEM ERRORS;
• ANY OTHER DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

5.2 Aggregate Liability Cap

5.3 Essential Basis

You acknowledge that the limitations of liability set forth in this Section 5 are essential elements of the bargain between you and Revrcel, and that Revrcel would not provide the Service without such limitations.

5.4 Jurisdictional Variations

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the liability of the Protected Parties shall be limited to the maximum extent permitted by applicable law.

6. Disclaimer of Warranties

6.1 "AS IS" AND "AS AVAILABLE"

6.2 No Warranty of Accuracy

REVRCEL DOES NOT WARRANT, REPRESENT, OR GUARANTEE THAT:

• Information provided by the Chat Assistant is accurate, complete, current, reliable, or error-free;
• The Service will meet your requirements or expectations;
• The Service will be uninterrupted, timely, secure, or free from errors;
• Results obtained from using the Service will be accurate, reliable, or satisfactory;
• Any errors or defects in the Service will be corrected;
• AI-generated responses will be appropriate for your specific situation or needs.

6.3 Third-Party Information

The Chat Assistant may provide information derived from third-party sources. Revrcel makes no representations or warranties regarding the accuracy, completeness, or reliability of any third-party information.

7. Assumption of Risk

7.1 Voluntary Use

Your use of the Service is entirely voluntary. By using the Service, you expressly assume all risks associated with such use.

7.2 Risks Acknowledged

You acknowledge and assume the following risks:

• Information Risks: The risk that information provided by the Chat Assistant may be inaccurate, incomplete, outdated, misleading, or inappropriate for your circumstances;
• Decision Risks: The risk that decisions made based on information from the Chat Assistant may result in adverse consequences, including but not limited to financial loss, health complications, or personal injury;
• Health Risks: The risk that peptide therapies and related treatments carry inherent medical risks, including but not limited to adverse reactions, side effects, drug interactions, contraindications, and unforeseen complications;
• Variability Risks: The risk that individual results from any therapy or treatment may vary significantly and that no specific outcomes can be guaranteed;
• Technology Risks: The risk of technical failures, data breaches, service interruptions, or other technology-related issues.

7.3 Personal Responsibility

You acknowledge that you are solely responsible for your own health decisions and that Revrcel cannot and does not take responsibility for any actions you take or decisions you make based on your use of the Service.

8. Indemnification

8.1 Indemnification Obligation

You agree to indemnify, defend, and hold harmless Revrcel and all Protected Parties from and against any and all claims, demands, actions, causes of action, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your use of or access to the Service;
• Your violation of these Terms;
• Your violation of any applicable law, regulation, or third-party right;
• Any content, information, or data you submit or transmit through the Service;
• Any claim that your use of the Service caused damage to a third party;
• Any health-related claim arising from your use of products or services obtained through or in connection with Revrcel;
• Your negligent or wrongful conduct.

8.2 Defense and Settlement

Revrcel reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with Revrcel's defense of such claims. You agree not to settle any such matter without the prior written consent of Revrcel.

9. Privacy and Data Collection

9.1 Data Collection Notice

By using the Service, you acknowledge and consent to the following:

• Chat conversations may be recorded, logged, and stored;
• Data collected through the Service may be used to improve the Service, train AI systems, conduct research, and for other legitimate business purposes;
• Aggregate, anonymized, or de-identified data may be used or disclosed without restriction.

9.2 Privacy Policy

Your use of the Service is also governed by Revrcel's Privacy Policy, which is incorporated herein by reference. Please review the Privacy Policy for detailed information about our data practices.

9.3 No Expectation of Confidentiality

9.4 Not HIPAA-Compliant

9.5 Sensitive Information Warning

If you choose to share personal or health-related information through the Chat Assistant, you do so at your own risk. Revrcel is not responsible for the security or confidentiality of information you voluntarily disclose.

10. Intellectual Property

10.1 Ownership

All content, materials, software, technology, trademarks, service marks, trade names, logos, and other intellectual property displayed or available through the Service are the property of Revrcel or its licensors and are protected by applicable intellectual property laws.

10.2 Limited License

Subject to your compliance with these Terms, Revrcel grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial purposes.

10.3 Restrictions

You may not, without Revrcel's prior written consent:

• Copy, reproduce, distribute, or publicly display any content from the Service;
• Modify, adapt, translate, or create derivative works based on the Service;
• Reverse engineer, decompile, or disassemble any aspect of the Service;
• Use the Service for any commercial purpose or for the benefit of any third party;
• Remove, alter, or obscure any proprietary notices on the Service.

11. Third-Party Links and Services

11.1 Third-Party Content

The Chat Assistant may provide links to, references to, or information about third-party websites, products, services, or resources. These references are provided for convenience only.

11.2 No Endorsement

Revrcel does not endorse, sponsor, or assume responsibility for any third-party content, products, services, or websites. Your interactions with third parties are solely between you and the third party.

11.3 Third-Party Risk

You access third-party websites and services at your own risk and subject to the terms and conditions and privacy policies of those third parties.

12. Modification of Terms

12.1 Right to Modify

Revrcel reserves the right to modify, amend, supplement, or replace these Terms at any time in its sole discretion. Changes will be effective immediately upon posting the revised Terms on Revrcel's website or through the Service.

12.2 Continued Use

Your continued use of the Service after any such changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue using the Service immediately.

12.3 Review Responsibility

You are responsible for reviewing these Terms periodically to stay informed of any updates or changes.

13. Termination

13.1 Termination by Revrcel

Revrcel may, in its sole discretion and without prior notice or liability:

• Terminate or suspend your access to the Service;
• Discontinue the Service in whole or in part;
• Modify, restrict, or limit the functionality of the Service.

13.2 Reasons for Termination

Such action may be taken for any reason or no reason, including but not limited to:

• Violation of these Terms;
• Conduct that Revrcel believes is harmful to other users, third parties, or Revrcel's business;
• Technical or security concerns;
• Extended periods of inactivity;
• Requests by law enforcement or government agencies;
• Discontinuation or modification of the Service.

13.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

14. Governing Law and Jurisdiction

14.1 Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles.

14.2 Exclusive Jurisdiction

Subject to Section 15 (Dispute Resolution), you agree that any legal action, suit, or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Wilmington, Delaware, and you hereby consent to the personal jurisdiction of such courts and waive any objection to venue or jurisdiction.

14.3 Waiver of Objections

You waive any objection to the laying of venue in such courts and any claim that such courts are an inconvenient forum.

15. Dispute Resolution

15.1 Mandatory Arbitration

You and Revrcel agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") will be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

15.2 Arbitration Rules

Arbitration shall be conducted by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. The arbitration shall take place in Wilmington, Delaware, or at another mutually agreed location, or via telephone or video conference if permitted by JAMS rules.

15.3 CLASS ACTION WAIVER

15.4 Small Claims Exception

Notwithstanding the foregoing, either party may seek relief in a small claims court for disputes within the court's jurisdiction.

15.5 Injunctive Relief

Nothing in this Section 15 shall prevent either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

16. Severability

16.1 Severability Clause

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms. The remaining provisions shall continue in full force and effect.

16.2 Modification of Unenforceable Provisions

Any invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent to the maximum extent possible.

17. Entire Agreement

17.1 Complete Agreement

These Terms, together with Revrcel's Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Revrcel concerning the Service and supersede all prior or contemporaneous communications, representations, agreements, and understandings, whether oral or written, between you and Revrcel.

17.2 No Waiver

The failure of Revrcel to enforce any provision of these Terms shall not constitute a waiver of such provision or the right to enforce it at a later time.

18. Contact Information

If you have any questions about these Terms of Service and Disclaimer, please contact us:

Revrcel, LLC
Website: https://revrcel.com
Contact Page: Contact Us

For medical questions or to schedule a consultation with a licensed physician, please visit our website or contact our patient services team directly.

19. Special Medical Disclaimers

19.1 Prescription Requirement

19.2 Individual Assessment Required

The Chat Assistant cannot assess:

• Your individual health conditions, medical history, or current symptoms;
• Potential contraindications based on your personal circumstances;
• Drug interactions with your current medications;
• Your fitness or suitability for any particular therapy;
• The appropriateness of any product for your specific situation.

19.3 Special Populations

19.4 Medication Interactions

If you are currently taking any medications, including prescription drugs, over-the-counter medications, or supplements, you must consult with a qualified physician about potential interactions before using any peptide products.

19.5 Emergency Situations

19.6 Adverse Reactions

If you experience any adverse reaction or unexpected symptoms while using any product, discontinue use immediately and contact a qualified healthcare provider. Report serious adverse events to the FDA MedWatch program.

20. AI-Specific Disclaimers

20.1 AI Limitations

You acknowledge and understand that:

• AI systems may generate information that appears accurate but is factually incorrect;
• AI may "hallucinate" facts, statistics, studies, or other information that does not exist;
• AI responses are generated probabilistically based on patterns in training data;
• AI cannot guarantee the accuracy, completeness, or appropriateness of any specific response;
• AI lacks the ability to truly understand context, nuance, or individual circumstances;
• AI cannot exercise professional judgment or clinical decision-making;
• AI technology is evolving rapidly, and its limitations may not be fully understood.

20.2 Not a Substitute for Human Expertise

The Chat Assistant is not a substitute for:

• Consultation with a licensed physician;
• Professional medical examination and evaluation;
• Laboratory testing and diagnostic procedures;
• Human clinical judgment and expertise;
• Individualized medical care and treatment planning.

20.3 Verification Required

You should independently verify any information provided by the Chat Assistant before relying on it for any purpose. Do not make health decisions based solely on information from this AI system.